Let me tell you, your guys did an outstanding job with the installation, and on top of everything they facilitated Telesat’s job quite a bit.
I was highly satisfied with your company’s performance with Zone 12 projects during 2016.
As usual your crews completed a wide variety of projects throughout Newfoundland and Labrador.
Your personnel worked energetically in difficult locations under all weather conditions, completing high quality work on schedule and budget, which enabled us to consistently meet our quarterly objectives.
Our thanks to you and them.
I just wanted to thank you and your crew for the prompt and professional way in which you prepared and completed the repair for the HAM antenna problem. By being so quick in taking action a small problem did not escalate into a major issue.
Please thank all your crew from all the Controllers at TNO.
I want to thank you and your crews very much for delivering the 6 overlay projects in Thunder Bay . Without mentioning the long list of challenges encountered , you worked through them and delivered on time as all 6 overlay projects were turned on today… meeting the Bell target.
2015 Gold Medal Partner Award:
Westower has played the major role in our Rogers project completing all of Saskatchewan, a major portion of Alberta, including most of the remote northern locations, and a large share of BC. Westower has provided more than double the number of crews of any other supplier -245 crew weeks and helped with short notice requirements and emergency repairs. Westower has been a partner we have depended on to successfully deliver this large project.
Huawei 2016 Partner Conference
Gold Medal Partner Award 2016
WesTower continued to be a solid Huawei partner on the Rogers RAN project delivering over 380 crew weeks in all 4 regions. WesTower has also been very responsive and professional when providing crews to fill in the gaps, repair deficiencies and address call out repairs. In addition we knew we could depend on WesTower when it came time to swap remote mountain locations in northern BC during winter. WesTower was the major contributor to the successful delivery of this very large project earning the Gold Medal Partner Award for the second year in a row. Congratulations to the whole Westower team!
I don’t usually stop to recognize good things when I see them in the field; in this business no news is good news, but that’s not fair to the companies or individuals who are going above and beyond with care for their work and their customers.
In the last year, I have visited many sites where your team at Westower was working on a carriers site.
I have found a high level of skill and attention to detail with your workers.
When on site, I noticed a high attention given to safety by crew members. I also found your crew members take great care when working with our products . While working with our fiber products, I have found your team already had the right tools and cleaning tools working with the fiber solutions. We are very pleased with what we have seen working with your team.
I hope these notes get passed around for all to be acknowledged for their daily contributions.
Just want to comment on the crew I had yesterday. Could not say enough good stuff about these guys, both super positive and know their stuff very well. They knew exactly the fiber pig tail I needed, they arrived on site extra early and took it upon them self’s to go in the site and trouble shoot the lights on the UMTS CAB, had the breaker positions isolated. While on the site we noticed other issues with one of the past issues, pictures were taken and part numbers off the dish. Excellent trouble shooting and communication between these guys ( good fiber trouble shooting), this makes my job easier and a good reassurance the job was done with pride. I even notice the foreman didn’t throw his cigarette butt on the ground but put it in his bag, huge respect.
In the 5 years at rogers I have never seen such quality work from riggers. Bruce and I didn’t catch the other guys name were unbelievable.
They were 30 mins early this morning, in under 45 minutes they changed an rau on one hop and panned another hop to perfect rsl.
Then we went to 2nd site they swapped an RRU at the top of tower in less than an hour up and down.
The 3rd site same thing. Immediately found the problems and took hasty action to correct them.
Worth noting their performance.
I’m still blown away that they changed 2 heavy RRU’S an RAU and panned a dish who’s rsl was in the mud in probably the span of 3 hours total working time subtracting drive times.
Super happy with westower today that is for sure.
I hope the crew receives some praise for their great work.
Just wanting to send in a good job on closing out all the jobs… I know it was in a bit of a mess and I appreciate the dedication to clean them up, and do them correctly. This is one of many things that makes Westower a number 1 contractor. Keep up the good work!
“We were very pleased, not only with the quality of work by Westower, but also the level of professionalism exhibited by all Westower staff.”
“We are very happy with the WesTower crew and their work! The antenna performance was also very good, above expectations actually.”
“I’d like to thank your crew for doing excellent work with special mention to Clayton and his teammate Jake out of your Elmira Branch.
The troubleshooting they performed at three of my sites was extraordinary.
The crew was creative in their troubleshooting and provided an excellent solution.
I have also heard positive feedback from other colleagues on how professional Clayton’s team do their job.”